Workflow & connections

From the first ring to a useful next step.

Turn “Which agent handles this?” into a clear handoff.

01

Choose the team and listings

Start with one team, up to five agents and twenty approved active listings.

02

Agree on routing and updates

Define listing ownership, overflow handling and who removes stale property information.

03

Test the request-to-agent handoff

Check a live listing, a withdrawn listing and a showing request before enabling any CRM writes.

Connections with a clear scope.

We agree access and test the complete workflow before promising an external system action.

Included foundation

Showing-request capture, approved listing FAQs and one team-routing workflow.

One integration review

A supported CRM or scheduling connection can be included after access, field mapping and successful tests.

No assumed MLS access

Listing feeds, MLS permissions, lockbox access and vendor charges are not included. Your team supplies approved listing details.

One AssistCall service

One account.
People who know your setup.

Your account, support and service agreement are with AssistCall, a Starling Global product. This website focuses on your industry; it does not create a separate service provider.

Keep your current line where forwarding is supported. We check forwarding, hours, fallback behavior and the notification recipient during setup.

Review pilot details

Your workflow, first

Let’s map your first week.

Bring the calls you want covered. We’ll agree the script, handoff and limits.

Start a pilot